This website (“the Site”) is owned and operated by Eastwood Securities Pty Ltd (ACN 143 030 540) (“we”, “us” and “our”).
Your privacy is important to us. In order to manage our business professionally and efficiently we need to obtain and use personal information about prospective and existing borrowers and guarantors. We recognise the importance of protecting your personal information (“Personal Information“). We are bound by the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Privacy (Credit Reporting) Code.
In the course of your dealings with us and use of the Site, we may collect your Personal Information such as your name, date of birth, address, email address, age, sex, marital status, contact details, occupation, preferences and financial information.
We may also collect the following information for marketing purposes and to improve the functionality of the Site:
If you do not provide us with your Personal Information, we will be unable to assess your application for credit or to become a guarantor.
We may collect your Personal Information using various means such as:
We may use your Personal Information for the following purposes:
We may disclose your Personal Information to third parties but only on a needs basis and for purposes contemplated by your contact with us and your use of the Site. These third parties may include:
Some organisations that we disclose your Personal Information to may be overseas in countries such as India and Singapore.
When we disclose your Personal Information with a third party, we will require the third party to handle your Personal Information in accordance this policy.
We may require you to authorise us to give certain personal information about you for the purposes of enabling us to provide our products or services to you.
We strive to ensure the security of your Personal Information and we take reasonable steps to protect your Personal Information:
We aim to achieve industry best practice in the security of Personal Information which we hold. We will review and update our physical and data security measures in light of current technologies. Unfortunately, no data transmission over mobile data and communication services can be guaranteed to be totally secure.
In addition, our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Information held by us. It is our policy to destroy or permanently de-identify personal information once there is no longer a legal or business need for it to be retained.
We will do everything reasonably within our power and control to prevent unauthorised use or disclosure of your Personal Information. However, we will not be held responsible for events arising from any unauthorised use or access to your Personal Information.
When you visit the Site or use any of our services, the Site may send one or more Cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. Our servers may also record anonymous information such as the time, date and URL relating to your use of the Site.
Sometimes, cookies may collect and store your Personal Information. We treat such information in the same manner as other Personal Information that you provide to us.
You can deactivate the cookies by resetting your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Site and our services may not function properly if you disable the cookies.
Your privacy is very important to us and we take the matter very seriously. If you have any concerns about your privacy or how your Personal Information is being handled, please contact us at firstname.lastname@example.org. We will take steps to address your concerns and we will provide you with a written response within 30 days. If you have a genuine reason to access your Personal Information held by us, we will give access to the information in the manner you requested, if it is reasonable and practicable to do so.
We will take reasonable steps to ensure that your Personal Information that we collect, use or disclose is accurate, complete and up-to-date. However, the accuracy of the information held by us largely depends on the accuracy of the information that you supplied to us. If at any time you discover that any information concerning you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us to correct the information.
From time to time, we may use your Personal Information to provide you with current information, marketing materials or promotions of our products and services to you. This may include about loans, special offers, changes to our organisation, or new products and services being offered.
By your use of the Site, you consent to us doing so. If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting us at email@example.com. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Government, Office of the Australian Information Commissioner website: http://www.privacy.gov.au.